Frequently Asked Questions
-
Squid Group is an innovative company that offers a range of legal, IT, and property services through its various business units. We provide bespoke solutions for property transactions, legal services, surveying, and business development, all delivered through our user-friendly, cloud-based platform.
-
Our flexible and adaptable organisational structure allows us to quickly respond to customer needs and innovate in a rapidly changing industry. Our franchise pod model and IT solutions help us capitalise on commercial opportunities and expand our services to multiple geographies and market segments.
-
Our pricing model is based on a subscription model with a lifetime customer journey of 6 years, charging £2000-£3000 per New Matter Starts (NMS). This ensures a cost-effective and transparent pricing structure for our clients.
-
We have robust security measures in place, conduct regular risk assessments, and train employees to identify and report suspicious activity. We also maintain comprehensive records of our compliance activities, evaluate the effectiveness of our compliance programme, and adhere to Solicitors Regulation Authority's guidelines and standards.
-
Our cloud-based platform offers ease of use, a secure environment, long-term customer service provision, cost-effectiveness, and a subscription model. It is designed to streamline property transactions and provide a seamless customer journey.
-
Our innovative approach to transactions, diverse income streams, and customer-centric platform allow us to disrupt the traditional market, capture a significant share of the market, and drive positive change and growth in the industry.
-
Our mission is to revolutionise the way people navigate property transactions, making buying, selling, and managing properties as efficient and stress-free as possible, and empowering customers and partners to achieve their goals with confidence.
-
Squid Group comprises 10 pods, 3 legal franchises, 1 vision, 1 holding company, 1 IT platform, 1 surveying partner, 150 personnel, 1 law firm, and 1 business development & account management firm. This diverse structure allows us to provide a wide range of services to our clients.
-
We maintain close relationships with our third-party vendors and partners, ensuring they adhere to cyber security best practices and follow our strict security guidelines.
-
Our risk reduction process includes a split with a PII law firm to maximise the cost of capture, and our POD pipeline creates a streamlined, efficient process for delivery. This unique approach prioritises clarity, efficiency, and cost-effectiveness, allowing us to provide more affordable and transparent services to our clients.